Shipping

I am able to offer worldwide shipping. I will endeavour to get items sent out in the post as quickly as possible, usually within 3-5 working days. If you have an item made to order then postage will take a little longer.

Orders destined for United Kingdom delivery are subject to VAT. The Value of the item minus the VAT fee is listed on the Customs Label to avoid The Craftshack paying VAT on the VAT. This is arranged through the guidance of the Postal Services.
No VAT fees will be paid for any other destination, buyers must pay any VAT charges for their country if they are outside of the United Kingdom.

Unfortunately if your item is lost in the post, i can only refund you if your item was shipped using a tracked and signed for service, otherwise i shall replace your item.